1. How long will my order take to arrive?

• Estimated Delivery: 3 to 6 working days.

• Processing Time: We at Nerida aim to process and dispatch your order within 24 hours once the order is confirmed.

• Availability: You are requested to be available on the provided contact number so our team can reach you.

• Conditions: Timely delivery is subject to weather conditions, political disturbances, and other unforeseen situations.

2. What are the delivery charges?

• Free Shipping: On all orders over PKR 5999.

• Standard Delivery: On orders below Rs 5999, we charge a nominal delivery amount.

3. How many times will the courier attempt delivery?

Our delivery teams make three attempts to deliver a parcel.

Note: In case you are unable to receive it the same day, our rider will make a new attempt the next day and not on the same day.

4. What could be the reasons for delayed delivery?

Timely delivery is subject to:

• Availability of stock

• Courier load

• Weather conditions

• Political disturbances and other unforeseen situations.

We try our best to provide all necessary support in case an order is delayed by any unforeseen circumstances.